ONLINE PURCHASES
Louise Perkins Foundation
Postal Address:
PO Box 137 343
Parnell 1151
Auckland NEW ZEALAND
Phone: 0800 22 11 77
Email: [email protected]

Shipping Destinations:
Louise Perkins Foundation on behalf of Sweet Louise ships goods New Zealand wide.
At this time we do NOT accept international orders from other countries.

Shipping and Delivery Policy:
We deliver products New Zealand wide using NZ Courier Post. A flat rate shipping charge of $10 will be added to the order total before checkout.
Shipping times for stock items are estimated at between 4-10 business days depending on your location within New Zealand.
All transactions are processed in New Zealand Dollars (NZD)

Pricing Policy:
All of our prices are in New Zealand Dollars (NZD) and include GST (Goods and Services Tax) as of 1st November, 2019.

Customer Service Policy:
Louise Perkins Foundation on behalf of Sweet Louise is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently available and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days.

Refund Policy:
Please choose your online purchase carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, or are different to the product purchased on the website.

Cancellation Policy:
Once an order has been made online it cannot be cancelled. Please refer to our Refund Policy.